Frequently Asked Questions

Registry

What is a honeymoon registry?

A honeymoon registry is a modern and innovative way for couples to fund their dream honeymoon. With the changing trends in wedding gifts, many couples now prefer experiences over traditional household items. A honeymoon registry allows friends and family to contribute towards travel expenses, accommodations, dining, and activities, making it an ideal choice for couples who already have established homes.

How many gifts should I include in my registry?

When deciding on the number of gifts to include in your Hitchd honeymoon registry, consider a balance that caters to your guests' varying budgets and interests. Ideally, aim for a diverse range of options, from more affordable experiences to a few high-value items. This approach not only ensures that all your guests, regardless of their budget, can contribute meaningfully but also enhances the user experience on your Hitchd registry page. A general guideline is to have slightly more gifts than the number of guests, allowing for ample choice. Remember, your Hitchd honeymoon registry is about creating a collection of experiences and memories for your dream honeymoon, so curate your list to reflect the adventures and moments you most look forward to!

How do I add gifts to my registry?

To add a gift to your registry, navigate to your registry and click the 'Add first gift' button. You have the option to select from premade gift templates, which are fully customizable, or create a completely new gift from scratch using a blank template. This flexibility allows you to tailor each gift to your specific preferences and needs.

Update: Hitchd has introduced 'Destinations', a new feature that further simplifies the process of creating your dream honeymoon. You can now create gifts based on specific destinations, such as Hawaii. This innovative addition allows couples to tailor their registry with experiences and items that are unique to their honeymoon destinations. You can find it on your gift templates page, by clicking 'Destinations' from the sidebar.

When should I start adding gifts to my registry?

For optimal planning and convenience for your guests, it is recommended to start adding gifts to your Hitchd honeymoon registry as soon as your wedding date is set and your travel plans are beginning to take shape. This early start allows guests to explore and choose their gifts well in advance, especially for those who prefer to plan. Ideally, your registry should be ready by the time you send out your wedding invitations. Including a link to your Hitchd registry in your invitations or on your wedding website ensures that guests have immediate access to it.

How do I inform my guests about my registry?

To effectively inform your guests about your Hitchd honeymoon registry, consider the following tips for seamless communication:

  • Wedding Website: Include a dedicated section for your honeymoon registry on your wedding website. This centralizes all wedding-related information and makes it easily accessible to your guests.
  • Wedding Invitations: Subtly insert a link or a small note about your Hitchd registry in your wedding invitations. Keep it tasteful and avoid making it the main focus of your invitation.
  • Social Media Updates: If you're comfortable, share updates or links to your honeymoon registry on social media. This can be particularly effective if you have a wedding hashtag or a social media page dedicated to your wedding.

How can I create a detailed and engaging registry?

The thoroughness of your Hitchd honeymoon registry is key to providing your guests with a clear understanding and genuine excitement about your post-wedding plans. Here's how to ensure your registry is both detailed and engaging:

  • Diverse range of gifts: Include a variety of experiences and items, catering to different interests and budgets. This not only makes your registry inclusive but also more engaging for your guests.
  • Descriptive titles and details: For each item or experience, use descriptive titles and detailed descriptions. This helps guests visualize and understand the value of their contribution to your honeymoon.
  • Personal touch: Add personal notes or reasons why certain experiences are meaningful to you as a couple. This personal connection can make guests feel more involved in your journey.
  • Visual appeal: Use high-quality images or video loops if available. Visual elements make your registry more appealing and help guests connect more deeply with the experiences you're excited about.

What if some gifts don't get fully funded?

If some gifts on your Hitchd honeymoon registry do not get fully funded, there's no need to worry. Hitchd's flexible system ensures that you will receive whatever amount has been contributed towards each gift. For example, if you have listed a gift with a total value of $500 and it receives contributions totaling $400, you will be credited with that $400 amount (minus any applicable service fees) within two working days.

This approach offers a couple of key advantages:

  • Funding flexibility: You are not obligated to reach the full amount for each gift. Any contribution made towards a gift is yours to use.
  • Easy access to funds: Hitchd's quick processing means you have access to the contributed funds within a short timeframe, allowing you to plan or adjust your honeymoon expenses accordingly.
  • No loss of contributions: Regardless of the total amount contributed, all gifts partially funded still provide value towards your honeymoon experiences.

What happens with partially funded gifts?

Fully funding a gift is always a wonderful outcome, but it is not a requirement to receive your contributions on Hitchd. For example, if you add a gift valued at $500 and it receives $400 in contributions, you will still receive the $400. The partially funded gift will remain open and active until completely funded.

Can guests see my private information?

No. Guests cannot access any of your private information. We prioritize privacy and confidentiality on Hitchd, ensuring that the personal details of our couples are securely protected.

How can I change the currency of my registry?

To change the currency of your registry, navigate to your Account Settings page. Under the 'Payments' section, you'll find a dropdown menu where you can select your preferred currency and location.

What will appear on my credit card statement?

The description on your credit card statement may differ based on your bank or credit card provider. Typically, it will include 'Hitchd', 'Hitchd.com', or 'Gift'. This ensures you can easily identify transactions related to our services.

Contributions

How do I receive credit card contributions from guests?

To receive payments through Hitchd, you'll need to set up a linked Stripe Connect account. Don't worry, it's free and easy to complete.

  1. Sign up for Hitchd and navigate to the Payment Method page.
  2. Follow the prompts on the page to create and link your Stripe account. This account will handle all your fund transfers.
  3. Complete the required Stripe verification process.
  4. Once your Stripe Connect account is linked and verified, you'll be all set to start receiving payments directly for your registry contributions through Hitchd.

When will I receive my contributions?

All funds are automatically transferred to your bank account directly from our payment processor, Stripe. Your first payout is made 7-10 days after your first contribution is received. Subsequent payouts are within 2-5 working days. We'll always notify you by email when a guest contributes to a gift.

Who covers the service fee?

Either you or your guests.

When setting up your honeymoon registry on Hitchd, it's important to understand how service fees are handled. Hitchd utilizes Stripe for secure payment processing, and with this comes a small service fee. The good news is that Hitchd offers flexibility in terms of who covers this fee.

Options for covering the service fee:

  • Couples cover the fee: You, as the couple, can choose to cover the service fee. This means that the fee will be deducted from the gift contributions you receive. Opting to cover the fee yourselves can be a considerate gesture towards your guests, ensuring that their entire contribution goes towards the gifts they select.
  • Guests cover the fee: Alternatively, guests are responsible for the service fee. In this case, the fee will be added on top of their gift contribution. This ensures that you receive the full amount that you set for each gift, but it does mean guests pay a little extra.

Will I receive contribution receipts?

Yes. You can find a receipt for all contributions on the Contributions page of your Hitchd account.

What currency are gifts charged in?

We support most major international currencies, and we're regularly adding more. When creating your registry, you'll have the opportunity to set your preferred currency. This selection can be altered anytime up until you receive your first contribution.

What payment methods are accepted?

Guests can contribute using Mastercard, Visa, or American Express.

Does it cost to use Hitchd?

Hitchd stands out with its unique approach to pricing, offering a user-friendly and cost-effective solution for your honeymoon registry needs. Here's how it works:

  • Free sign-up and registry creation: You can sign up to Hitchd, create your registry, edit it, and add gifts without any costs. This allows you to explore and design your registry at your own pace, without any financial commitment.
  • One-time fee upon going live: Hitchd charges a one-time fee only when you decide to launch your registry live. This fee is the only charge from Hitchd you'll encounter, making it a straightforward and transparent process.
  • Stripe's transaction fee: Since Hitchd uses Stripe for secure payment processing, there is a small transaction fee for each contribution. This fee varies between 1.4% + $0.30 to 2.9% + $0.30, depending on your location. However, Hitchd offers flexibility in handling these fees:
    • Guests pay the fee: You can opt for guests to pay the transaction fee on top of their gift contribution.
    • Couples absorb the fee: Alternatively, you can choose to absorb the fee yourself, so guests pay only the gift amount.

Why Choose Hitchd?

  • Award-winning design: Hitchd is globally recognized for its beautiful and user-friendly design. This aesthetic appeal enhances the overall experience for both couples creating their registry and guests browsing through it. An elegant and intuitive interface makes the process of setting up and contributing to the registry a delightful experience.
  • No hidden costs: Hitchd's pricing structure is transparent and straightforward, with no hidden fees.
  • Flexibility and control: You have complete control over your registry and can choose how to handle transaction fees.
  • Ease of use: Hitchd's user-friendly design and superior user experience make setting up and managing your registry a breeze.

Other

Why choose Hitchd over other registries?

Hitchd distinguishes itself from other honeymoon registries with its globally acclaimed, beautifully designed interface and its transparent, flexible approach to fees and costs, offering couples a uniquely elegant and user-friendly experience for funding their dream honeymoon.

Other honeymoon registries can sometimes lack flexibility, have high percentage fee structures, and lead to unexpected costs for either the couple or their guests. Additionally, they may offer a less intuitive interface, making the registry creation and contribution process stressful and unappealing.

Who can contribute to my gifts?

Anyone holding a valid Visa, Mastercard, or American Express card can contribute to your gifts. For international fans, contributions will be automatically converted to the currency you've set for your registry, ensuring ease of transaction for supporters from different regions.

How long can I keep my registry?

Your registry remains active for as long as you need. You have full control over its duration and can delete it whenever you choose. We'll never delete it without you telling us to.

What is the best way to thank a guest?

We believe in personalizing gratitude. As a couple, you can thank your guests for their contributions by sending a private thank you message. Additionally, you have the option to include an image with your message, making your appreciation even more special and tailored to each contributor.

How do I delete my registry?

To delete your registry, simply submit a deletion request, and we will promptly take care of it, ensuring your complete removal from our systems.

What size is the profile photo?

The ideal dimensions for a profile photo are 116px by 116px. This size ensures that your photo appears clear and well-fitted within the designated profile space.

What size is the cover photo?

The dimensions of your cover photo will vary based on the selected layout. For optimal display across different devices and screens, it's recommended to use cover photos with an aspect ratio of either 16:9 or 4:3. These are widely accepted formats on the web, ensuring your cover image appears consistently and attractively on various platforms.

How do I withdraw funds?

Withdrawing funds is effortless on Hitchd. Our payment provider, Stripe, handles this by automatically transferring your funds to you on a regular schedule. This means there's no manual withdrawal process for you to worry about.

Do you allow refunds on gift purchases?

We do not offer refunds on gift purchases. Given the specific nature of our service, all purchases made are considered final. As a result, we are unable to provide refunds under any circumstances.

Do you allow refunds for plan purchases?

All plan purchases are non-refundable. However, we would be happy to transfer your registry to a friend or relative who is getting married before December 31, 2024.

Isn't crowdfunding banned on Stripe?

Stripe's policies restrict certain types of crowdfunding, particularly those involving investments or loans. However, receiving gifts through Stripe is allowed. Hitchd aligns with Stripe's guidelines by focusing on gift contributions rather than general crowdfunding.

In what countries does Hitchd work?

Guests can contribute towards gifts from anywhere in the world, making Hitchd the best global platform for your international registry.

Couples have the opportunity to create a registry in the following countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom
  • United States

What are my tax liabilities?

Contributions, or donations, given to couples on Hitchd are typically viewed as 'personal gifts' and are not commonly subject to income tax in the United States. Furthermore, such donations do not qualify for tax deductions for the donors. Hitchd does not provide tax, legal, or financial advice. It is the sole responsibility of each couple to assess and understand their taxation responsibilities, including but not limited to any tax implications related to cash gifts received through the platform.

Why not use a wishing well instead of a honeymoon registry?

Receiving cash the night before you depart for your trip makes it challenging to keep track of contributions and adds the risk of loss or theft. It also makes it hard to pre-pay portions of your trip ahead of time. With Hitchd, you can keep track of contributions and have access to your funds when it matters most.

Should guests be computer savvy?

Hitchd makes it easy for guests to contribute towards your gifts. They explore your registry, select a gift, and follow the contribution instructions. We'll even send them a contribution receipt and confirmation email.